Contact Us

Response Time Commitment

We pride ourselves on responsive customer service. Here's what you can expect when you contact us:

• Email: We respond to all emails within 24 hours on business days. Support requests from Creator and Studio plan users receive priority handling.
• Phone: Available during business hours for immediate assistance. If all lines are busy, leave a message and we'll call you back within 4 hours.
• WhatsApp: Quick responses for urgent matters during business hours. Perfect for time-sensitive questions or issues.

Media & Partnerships

For media inquiries, press releases, or partnership opportunities, please email [email protected] with "Media" or "Partnership" in the subject line. We'll connect you with the appropriate team member.

If you're a brand interested in sponsoring creators on our platform, we can help facilitate those connections. We work with ethical brands that align with our community values.

Technical Support

For technical issues, please include the following in your support request:

• Your account email address
• Detailed description of the issue
• Screenshots if applicable
• Browser and device information
• Steps to reproduce the problem

This helps us resolve your issue faster and more efficiently.

Visit Our Office

While we primarily operate digitally, we welcome visitors to our Bengaluru office by appointment. Please email us at least 48 hours in advance to schedule a meeting. Our team is happy to give you a tour and discuss how Crincer Bio can help your creative journey.